Managed Services

The four key components we support:

Servers

Data and applications are only as useful as they servers they reside on. All Optima Technology Group managed services plans include 24x7 server monitoring, maintenance and ongoing proactive and reactive support. Whether servers are hosted locally in your office, maintained in a private data center or residing in the public cloud, the Optima Technology Group team deploys tools for full remote management for optimized performance, and if onsite remediation is ever needed, we have the resources to get the job done and avoid costly disruptions and downtime.

Back-Ups

Did you know that 40 percent of companies that do not have proper backup or disaster recovery plans in place do not recover from a disaster? Your company’s survival depends on the survival of your company data. That’s why every Optima Technology Group support plan includes full backup solutions and ongoing support. Whether your information resides on servers in your office, servers in a data center, Microsoft 365, or a combination of any of these, Optima Technology Group maintains and monitors your backups to ensure your company is a survivor, not a statistic.

Routers

Only a few years ago, routers were relatively dumb devices that merely beamed the Web into your home or office and not much more. Now, they offer everything from support for multiple wireless frequencies to mobile-management tools. The increased capabilities of these important devices requires experience and knowledge to keep them running properly and quick resolution of issues when they arise. Router support is fully covered under all Optima Technology Group managed services plans.

Firewalls

Next-generation firewalls reduce cost and complexity with full visibility into applications, users and networks and provides best of breed security. While they have a comprehensive range of capabilities, it’s critical that firewalls are kept up-to-date and monitored and maintained by experienced technicians to avoid network security breaches. Optima Technology Group Proactive Services include firewall upkeep and troubleshooting that protect the data and applications which are critical to our clients’ success.

Additional Features